These are some of the common questions we often receive from our customers. Should you have any further queries, please don’t hesitate to contact us.
Does a new domain name replace my current one?
Only if you want it to – otherwise you can simply redirect the new domain to your current one, so that both will resolve to the same website.
How does the domain transfer process work?
Once you purchase a domain name from us, we will initiate the Change of Registrant process through our registrar, Drop.com.au. You will then receive an email from Drop, giving you a link and instructions to enter your details as the new registrant. From there, Drop will send another email (they do two for security purposes), with a second link for you to click on. This then generates an invoice for the Change of Registrant, which gets paid by us. Once this is done, the transfer process usually completes within a few hours thereafter. You can then choose to leave the domain with Drop, or transfer out to any other registrar for free. Transfer costs are included in the domain sale price.
How long does the Change of Registrant take?
Usually no more than a day or two once the process has been initiated and payment has been received.
How do I know this is legitimate?
We are a family owned business that has been around for nearly 10 years, with plenty of testimonials – if you have any concerns we encourage you to please have a read of them here. All sales are done via credit card through Paypal, ensuring that the transactions are secure.